الأسئلة الشائعة
Results & Experience
Glasskin369 products are designed to help repair, restore, and improve the overall condition of your skin. Individual results will vary depending on skin type, consistency of use, and your routine. Explore real customer results →
Orders, Shipping & Exchanges
Orders are processed within 1–3 business days after payment confirmation. Estimated delivery times are 1–3 business days within the UAE and 5–10 business days for international orders. Once your order ships, you’ll receive confirmation via email or WhatsApp. Full Shipping Policy →
We’re sorry this happened. Due to hygiene standards, we follow an exchange-only policy and do not offer refunds. If your item arrived damaged or you received the wrong product, you must:
- Contact us within 24 hours of delivery
- Share your order details and clear photos or videos showing the issue
Requests made after this period may not be accepted. If your exchange is approved, the replacement will be sent at no extra cost. Full Refund & Exchange Policy →
Skin Suitability & Routine
Glasskin369 products are designed to repair and restore the skin and address a wide range of skin concerns. If you have particularly sensitive or reactive skin, we recommend performing a patch test before full application. Contact us at info@glasskin369.ae or on WhatsApp at +971 56 580 0006 if you need guidance on which products suit your skin type.
Our About Us page confirms that Glasskin369 serves pregnant and breastfeeding women as part of our customer base. That said, every individual’s needs are different. We recommend consulting your healthcare provider before introducing any new skincare during pregnancy or while breastfeeding. Read more about our brand →
Yes. Broad-spectrum SPF is a daily essential regardless of which skincare products you use. Apply sunscreen as the final step of your morning routine, after all other Glasskin369 products have been absorbed. Reapply every two hours when exposed to sunlight. Sunscreen helps protect your skin and preserves the results of your skincare routine.
Ingredients & Formulation
Our products are professionally produced in the United Arab Emirates by GLASSKIN369 COSMETICS MANUFACTURING L.L.C, in full compliance with Good Manufacturing Practices (GMP) ISO 22716:2007 under licence number 1463502. Our products are registered and licensed by the Government of Dubai, ensuring rigorous quality and safety controls at every stage of production. Learn more about us →
Yes. Our products are formulated without cortisone, hydroquinone, Retin-A, or vitamin C. If you have questions about a specific ingredient in a product, please contact us directly.
الطلبات والتوصيل
نعم، نقوم بالتوصيل داخل الإمارات العربية المتحدة وإلى وجهات مختارة في دول مجلس التعاون الخليجي ووجهات دولية. تظهر الخيارات والرسوم المتاحة عند إتمام عملية الشراء.
