Privacy Policy

Privacy Policy – Glasskin369

1. Introduction

Welcome to Glasskin369

We are committed to protecting your personal data and respecting your privacy in accordance with:

UAE Federal Decree-Law No. 45 of 2021 (Personal Data Protection Law)
Applicable international privacy standards (including GDPR principles)

This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, social media platforms (Facebook, Instagram), and WhatsApp.

2. Who We Are (Data Controller)

Business Name: GLASSKIN369 COSMETICS MANUFACTURING L.L.C
Location: United Arab Emirates
Contact Email: info@glasskin369.ae
Phone/WhatsApp: +971 56 580 0006

We act as the data controller, meaning we decide how and why your personal data is processed.

3. Information We Collect

We may collect the following types of personal data:

a) Personal Information

Full name
Email address
Phone number
Shipping & billing address

b) Order Information

Products purchased
Payment details (processed securely via third-party providers)

c) Technical Data

IP address
Browser type and device
Cookies and usage data

d) Social Media & Messaging Data

Messages via WhatsApp, Instagram, or Facebook
Profile information (if interacting with us)

👉 Under UAE law, businesses must clearly disclose what data they collect and why (SellerLegal) https://sellerlegal.co/ae-en/online-business-registration/ecommerce-compliance-checklist-uae/?utm_source=chatgpt.com

4. How We Use Your Information

We use your data to:

Process and deliver your orders
Communicate with you (order updates, support)
Improve our products and website
Send marketing offers (only with your consent)
Prevent fraud and ensure security

We process your data only with your consent or for legitimate business purposes, as required by UAE law (u.ae) https://u.ae/en/about-the-uae/digital-uae/data/data-protection-laws?utm_source=chatgpt.com

5. Legal Basis for Processing

We rely on:

Your consent
Performance of a contract (order processing)
Legal obligations
Legitimate business interests

6. Sharing Your Data

We may share your data with:

Payment gateways
Delivery partners
Marketing & analytics tools (e.g., Meta/Facebook ads)
IT and website service providers

We do not sell your personal data.

7. Cookies & Tracking Technologies

We use cookies to:

Improve website functionality
Analyze traffic
Personalize marketing

You can disable cookies through your browser settings.

8. Data Retention

We retain your data only as long as necessary for:

Order fulfillment
Legal and accounting requirements
Business operations

9. Your Rights (Under UAE PDPL & International Standards)

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent at any time
Restrict or object to processing

These rights are aligned with UAE law and GDPR-style protections (IBA) https://www.ibanet.org/data-protection-laws-in-the-uae-a-closer-look?utm_source=chatgpt.com

To exercise your rights, contact us at: info@glasskin369.ae

10. Data Security

We implement appropriate security measures to protect your data, including:

Secure servers
Encrypted payment processing
Restricted access controls

UAE law requires businesses to safeguard personal data and maintain confidentiality (u.ae) https://u.ae/en/about-the-uae/digital-uae/data/data-protection-laws?utm_source=chatgpt.com